Payments & Billing

ChurnkeyFree tier and limits

Cancel flows, payment recovery and churn metrics for subscription apps. No free plan, 14-day trial.

Sniffed 3d ago14 day free trialNo card needed#churn#cancel-flows#dunning#payment-recovery#subscriptions#retention

There is no free plan, so judge it on the 14-day trial and on whether churn is your problem yet. Churnkey helps subscription businesses keep customers who try to cancel. Its cancel flows show offers such as discounts or pauses at the moment of cancellation, payment recovery retries failed charges, and metrics track the results. There is no free plan. Starter costs $250 a month billed yearly and is meant for teams with under $5k a month in churn volume, with a 14-day trial and no credit card required, per the pricing page. Core targets $10k+ in monthly churn and also has a 14-day trial, Intelligence is quote-based and Enterprise is custom. Pricing follows average monthly churned revenue and is fixed for 12 months. It works with Stripe, Chargebee, Maxio, Paddle and Braintree. The React SDK and MCP server are open source and free on every plan.

Free tier quotas

Free plan	None
Trial	14 days on Starter and Core, no credit card required per the pricing page
Starter price	$250 a month billed yearly
Starter fit	Teams with under $5k a month in churn volume
Open source	React SDK and MCP server are free on every plan
Billing systems	Stripe, Chargebee, Maxio, Paddle, Braintree
Price lock	Pricing is fixed for 12 months

Last sniffed Oct 22, 2026. Always confirm on the official pricing page.

👍 Good boy

+Starter and Core each have a 14-day trial, and the pricing page says Starter needs no credit card.
+The React SDK and MCP server are open source and free on every plan, per the pricing page.
+Pricing is fixed for 12 months, and you can pay month to month or yearly. Cost follows average monthly churned revenue.
+Trustpilot reviewers reported results: one went from 33%+ churn to 26% in 8 weeks, and another saw a 20% reduction in cancellation rates. Both are self-reported.
+A Trustpilot reviewer wrote 'The cancel flows helped much more than I expected.' Another said cancel flows and dunning are easy to set up.
+G2 shows 4.6 from 7 reviews, and users value the customizable offboarding flows.
+It supports Stripe, Chargebee, Maxio, Paddle and Braintree, and the page says setup can take as little as 15 to 25 minutes. That timing is the vendor's claim.
+A commenter on r/CustomerSuccess said Churnkey intercepts a cancel with personalized offers, pause options or discount flows, and is simple to set up.

👎 Watch out

−There is no free plan. Starter at $250 a month billed yearly comes to about $3,000 a year.
−Tiers follow churned revenue. Starter is for teams with under $5k a month in churn volume and Core is for $10k+, so you move up as you lose more revenue.
−A Trustpilot reviewer reported that a coupon already applied during a trial is not replaced when a customer takes a cancel-flow offer. It stacks onto the one after, even though the flow message says you will lose the current discount.
−The same Trustpilot review said cancellation flows do not work with test clocks in test mode, and added 'It's probably better for the developers to implement these flows manually.'
−An r/SaaS reply claimed that customers who use all three typically see 60-90% failed payment recovery. The excerpt does not say which three or who wrote it, so treat the number as unverified.
−Only 7 G2 reviews exist, and the Trustpilot page includes replies signed by Churnkey's cofounder. Weigh the positive reviews as self-reported, and note I could not see whether any were invited.
−Intelligence and Enterprise are quote-only, so you cannot price the AI features, such as Adaptive Offers or Feedback AI, from the page.

The catch

Churnkey is a paid product with a trial, not a free tier. After 14 days Starter is $250 a month billed yearly, which works out to about $3,000 a year. Starter is meant for teams with under $5k a month in churn volume. Core is for teams with $10k+ in monthly churn. Pricing is set by average monthly churned revenue and then fixed for 12 months. The open-source React SDK and MCP server are free on every plan. If you only need a cancel flow in your own UI, the SDK may do part of the job, though a Trustpilot reviewer suggested building flows yourself can be better. A Trustpilot review listed two bugs: a trial coupon stacking with a cancel-flow offer, and cancel flows not working with test clocks in test mode. Check both before you rely on flows in test mode.

What’s included

✓Cancel flows
✓Payment recovery
✓Metrics
✓A/B testing (Core)
✓Segmentation (Core)
✓Customer timelines (Core)
✓Slack and webhook integrations (Core)
✓Adaptive Offers (Intelligence)
✓Feedback AI (Intelligence)
✓Compliance automation (Intelligence)
✓Open-source React SDK
✓Open-source MCP server

Free tier value

Generosity: B
Estimated value: 14-day trial of cancel flows and payment recovery
Feature parity: Starter ($250 a month billed yearly) includes Cancel Flows, Payment Recovery and Metrics.

Screenshots

Paid plans

Starter, $250 a month billed yearly

For teams with under $5k a month in churn volume. Includes Cancel Flows, Payment Recovery and Metrics. 14-day trial with no credit card required, per the pricing page.

Core

For teams with $10k+ in monthly churn. Adds A/B testing, unlimited segmentation, customer timelines, self-improving precision retries and Slack and webhook integrations. 14-day trial.

Intelligence, by quote

Adds Adaptive Offers, Account Agent, Feedback AI, AI translations and Compliance Automation. Get a quote.

Enterprise, custom

Custom quote.

Common questions

Does Churnkey have a free plan?

No. It has a 14-day trial on Starter and Core, and the open-source React SDK and MCP server are free on every plan.

How much is Starter?

$250 a month billed yearly, for teams with under $5k a month in churn volume.

Do I need a credit card for the trial?

The pricing page says Starter's trial needs no credit card.

How is pricing set?

By your average monthly churned revenue. The price is fixed for 12 months, with month-to-month and annual billing offered.

Which billing tools does it work with?

Stripe, Chargebee, Maxio, Paddle and Braintree, per the pricing page.

Is it compliant?

The pricing page says it is GDPR compliant and SOC-2 Type II audited. Those are the vendor's statements.

Change history

Checked October 22, 2026
Rewrote from the pricing page (Starter $250 a month billed yearly, 14-day trials, no free plan), G2 (4.6 from 7), Trustpilot excerpts and Reddit threads.